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Hotel

CASA GITANO

Enjoy a 4.8-rated stay at CASA GITANO in Tulum with free Wi-Fi, outdoor pool, beach access, and pet-friendly rooms. Close to Tulum ruins and Gran Cenote.

Boca Paila, Lote Road-KM 9.4, Zona Costera, 77780 Tulum, Q.R., Mexico View on map
9.6/10
Exceptional Based on 217 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Outdoor pool Air-conditioned
What recent guests emphasize

Exceptional atmosphere and attentive service in a peaceful beachfront setting

Guests consistently highlight the serene location, thoughtful design, and outstanding personalized service, making it a favored spot for relaxation and special occasions in Tulum's coastal area.

Guests often praise

  • Thoughtfully designed rooms with natural, elegant, and warm decor creating a tranquil retreat.
  • Highly attentive and friendly staff who enhance the experience with personalized service.
  • Beautiful beachfront location with stunning ocean views and well-maintained outdoor spaces.
  • Delicious food and drinks consistently praised, especially at the beach club and bar.
  • Wellness offerings like yoga and daily classes appreciated for promoting relaxation and rejuvenation.

Worth knowing

  • No televisions in rooms, encouraging disconnection and immersion in nature.
  • Some seasonal menu items may not always be available, though alternatives are well received.
  • Property offers no accessible facilities and no fitness center, which may affect some guests.
  • While pet-friendly and kid-friendly, the hotel also caters well to quiet, sophisticated guests.
  • Check-in and guest service received high marks for efficiency and helpfulness, especially for large groups and events.

Best for

  • Travelers seeking a peaceful, nature-focused getaway with direct beach access.
  • Guests wanting an intimate, boutique atmosphere away from busier parts of Tulum.
  • Groups or couples planning special events, including weddings, due to attentive event staff and services.
  • Visitors interested in wellness activities and reconnecting with nature in a scenic setting.
  • Those looking for high-quality dining and cocktail experiences in a relaxed, beachfront environment.
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About this property

Welcome to CASA GITANO

Casa Gitano is a beachfront hotel located in the coastal neighborhood of Zona Costera, Tulum. This area is known for its concentration of lodging options by the beach, along with bars and international dining nearby. The property offers direct beach access, an outdoor pool, and air-conditioned rooms, making it suitable for visitors looking to enjoy both comfort and the natural surroundings of the region.

The hotel’s style reflects a warm and thoughtfully designed atmosphere, blending natural and elegant elements. Guest reviews highlight the tranquil and peaceful environment, with several noting the absence of televisions in rooms as a unique feature that encourages relaxation and connection with nature. The presence of wellness classes and thoughtful amenities like a beach club, a restaurant, and a bar contribute to a well-rounded guest experience.

Facilities include free Wi-Fi, free parking, room service, and an airport shuttle, while the property is pet-friendly and kid-friendly, which broadens its appeal to families and travelers with pets. However, there is no business center or fitness center on site. The hotel’s attentive service and scenic setting make it a good choice for guests seeking a calm retreat, particularly those interested in exploring nearby attractions such as the ancient Mayan city of Tulum, nearby cenotes, and the surrounding natural areas.

With a high guest rating of 4.8 based on 193 reviews, Casa Gitano is appreciated for its combination of location, service, and ambiance. While the neighborhood offers a lively range of dining and nightlife options, the hotel’s quieter beach zones provide a more serene experience. This balance may suit visitors who want access to both relaxation and activity during their stay.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Outdoor pool
Air-conditioned
Pet-friendly
Beach access
Room service
Kid-friendly
Restaurant
Airport shuttle
Bar

Not available at this property

Accessible
Business center
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

KA
Karelin Alva Mar 22, 2026
10

I have to say… Casa Gitano has become a very special place for me. There’s something about this corner of Tulum that feels like a true piece of paradise. Staying here brought me a deep sense of renewal. The energy is so special, the surroundings are beautiful, and it really allows you to slow down and reconnect with yourself. The rooms are stunning and feel so natural, elegant, warm and thoughtfully designed. If you’re looking for somewhere that captures the magic, beauty and tranquility of Tulum, Casa Gitano is definitely one of those spots.

EC
Estefanía Corella Feb 22, 2026
10

⭐⭐⭐⭐⭐ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience!

RB
Rylee Bartels Feb 19, 2026
10

We just wrapped our wedding weekend at Casa Gitano and it was such an incredible experience overall. From the service to the scenery, I would highly recommend Casa Gitano. We hosted our wedding ceremony, reception and all 75 guests at Casa Gitano for 3 days. We worked with Enrique throughout the whole planning process and he was very professional and helpful in answering our many questions! He went above and beyond. Everyone had a wonderful time and the staff made us feel like VIPs. Victoria, Era, Paola and Diana in guest services were a joy to work with all weekend. They greeted us with smiles on their faces and were always willing to quickly help answer any questions we had. They were well informed and solved any potential issue we had from questions about the AC units to calling Taxis and helping with room drops for our guests. Check in and check out process was flawless because of this amazing group of women! The service was also amazing at the beach club. There was more than enough staff to accommodate all 75 guests for breakfast and lunch. Johnathan and Jerry were amazing to work with and always made sure we were happy. Caesar, Alfredo and Cecilia always made sure we had a drink in hand and something to eat. The food and drinks at Gitano are incredible. Some of the best food I’ve ever had and it was consistently delicious all weekend. They put up with our crazy group and we were grateful. For the wedding itself, the team went all out - clearing seaweed from the beach and making sure the property looked perfect for our event. The teams wonderful service kept the party going! We were so sad to leave, but can’t wait to come back and visit the Gitano team very soon. - Rylee & Mohib

AC
Adán Contreras Feb 17, 2026
10

What a charming and amazing hotel. I had a wonderful stay—thank you all! Between the gorgeous beach club, the spectacular ocean-view pool, and the world-class spa, I couldn't have asked for more. The highlights didn't stop at sunset; the adventure extended into the night at Gitano Jungle. The atmosphere was legendary, the shows were high-energy, and the dinner was superb. An incredible experience from start to finish!

JM
Jana M Jan 07, 2026
10

I really loved staying at Casa Gitano . The views are so beautiful and the location next to Sian Ka’an makes it feel very peaceful and relaxed, away from the busy parts of Tulum. It’s a great place if you want to really switch off and enjoy nature. The daily wellness classes made me starting my day right! Breakfast was definitely one of my highlights. The fruit plate is amazing - super fresh and so refreshing in the morning. I also loved the smoothies at the beach bar. Sitting there with a smoothie and the ocean in front of you is just perfect. Such a special place and I would definitely come back.

JG
Jazmin Gonzalez Jan 07, 2026
10

Had the best vacay here. Everyone is super friendly and the service is great. Location is amazing room literally right on the beach and it's in an area of the beach zone that's more quiet and sophisticated. I like that there are two separate areas on the beach you can lay at one that's attached to the restaurant if you want a little lively music and one that's quiet exclusively for hotel guests. Also super pet friendly property we really felt welcomed .

AT
Annie Tompkins Jan 01, 2026
10

Had an amazing week at Casa Gitano. Went with 14 friends and everyone enjoyed their time. The hotel offers great yoga and wellness classes in the morning, we ended up going every day, led by the wonderful Kali. The service at the beach is attentive and friendly, we loved Cesar, Antonio, Cecilia, Juan, Alan and Jon. The drinks are great thanks to the bartenders Ivan, Davis, and Martin. Many of us ended our trips by getting massages from Marina and Amy. It was the best lymphatic drainage massage I have ever had. The front desk was friendly and helped us out greatly with our large group and complicated reservation a huge thanks to Victoria for helping us put gifts in everyone’s rooms, and Poala and Diana for their patience. And the biggest thanks of all to Era who made our trip smooth and enjoyable! We are all hoping to make it back!

CL
Chai London Dec 31, 2025
10

Beautiful spot with absolutely breathtaking views and immaculately maintained grounds. The drinks were delicious, and Enrique’s service really stood out — attentive, friendly, and made the experience even better. Unfortunately, a few food items weren’t available during our visit, including the sweet potato fries and all of the pizzas. We ended up ordering the chicken skewers and guacamole instead, and both were excellent. Overall, a great place to relax, enjoy the scenery, and have a few well-made drinks. Will definitely be back!

Location & neighborhood

Where you'll find CASA GITANO

Tulum, Quintana Roo, Mexico

Coastal neighborhood with a concentration of beachfront lodging, plus bars & international dining.

  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 58 min Car
  • Cozumel International Airport 2 hr 25 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Tulum 71,139 reviews

Tulum

Zona Hotelera Tulum, 77765 Tulum, Quintana Roo, Mexico

4.7 · Archaeological Site
Gran Cenote 8,233 reviews

Gran Cenote

77796 Quintana Roo, Mexico

4.3 · Tourist Attraction
Cenote Calavera 2,479 reviews

Cenote Calavera

Carretera Tulum Coba, Av. Coba Km 1.7, 77796 Tulum, Q.R., Mexico

4.1 · Tourist Attraction
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